Privacy Policy

1. Introduction

BLT (Built Technologies Inc.) is committed to protecting your privacy and ensuring you have a positive experience on our platform. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit and use our website, mobile application, and services at getblt.ai (collectively, the "Service").

If you have questions about this Privacy Policy or our privacy practices, please contact us at support@getblt.ai.

2. Information We Collect

Personal Information You Provide

We collect information you voluntarily provide when you create an account, subscribe to our Service, or communicate with us, including:

• Account Information: Name, email address, phone number, company name, job title, password
• Payment Information: Billing address, credit card details (processed securely through third-party payment processors)
• Communication Data: Messages, support inquiries, feedback, and surveys

Information Collected Automatically

When you use BLT, we automatically collect:

• Device Information: Device type, operating system, mobile network information, unique device identifiers
• Usage Data: Features accessed, time spent on features, clicks, pages viewed, search queries
• Location Data: GPS coordinates and geofencing data from your mobile device (when location services are enabled), used for time & attendance tracking and jobsite verification
• IP Address and Connection Data: Your IP address, browser type, internet service provider

Jobsite Photos and Media

BLT allows you to upload, capture, and store photos and media from construction jobsites. This information includes:

• Photos and videos from project sites
• Metadata associated with media (timestamp, location coordinates, device information)
• AI-generated analysis and insights from these images

Location and GPS Data

For time & attendance and jobsite geofencing features, we collect precise GPS coordinates. This data helps us:

• Verify employee presence on jobsites
• Enable geofencing-based time tracking
• Track project location and progress

3. How We Use Your Information

BLT uses the information we collect for purposes including:

• Service Delivery: Providing, maintaining, and improving the BLT platform and features
• Account Management: Creating and managing your account, authentication, and access control
• Communication: Responding to inquiries, sending service updates, and providing customer support
• Billing: Processing payments, invoicing, and managing subscription services
• Analytics and Improvements: Understanding usage patterns, optimizing features, and enhancing user experience
• Legal Compliance: Complying with legal obligations, enforcing agreements, and protecting our rights
• Marketing: Sending promotional content, newsletters, and product updates (with your consent)
• AI-Powered Features: Processing photos and data to provide AI photo analysis, inspections, budget intelligence, and morning recaps
• Time & Attendance: Tracking work hours, managing schedules, and ensuring accurate timekeeping using location data

4. SMS/Text Messaging

Twilio SMS Compliance

BLT uses Twilio to send SMS text messages related to your account and service. By providing your mobile phone number and opting in, you consent to receive text messages from BLT at the phone number you provide.

SMS Message Types

• Transactional: Time tracking confirmations, geofence alerts, shift reminders
• Account Updates: Password resets, login verification, account security alerts
• Service Notifications: Feature updates, maintenance notices, important platform alerts
• Marketing (Opt-In Only): Promotions, product announcements, special offers

5. AI-Powered Features

BLT uses artificial intelligence and machine learning to analyze jobsite photos and data. Our AI-powered features include photo analysis, defect detection, progress tracking, budget intelligence, and morning recaps.

What AI Processes

• Jobsite photos and videos you upload
• Visual data for construction defect detection and quality assurance
• Project timeline and schedule information
• Budget and expense data for intelligent cost analysis
• Time & attendance records for productivity insights

How AI Data Is Used

• Generating automated insights and reports
• Training and improving AI models (using anonymized and aggregated data with your consent)
• Providing personalized recommendations and alerts
• Detecting construction issues and safety concerns

Data Privacy for AI Analysis

Jobsite photos and AI analysis results are treated as confidential business information. We do not share raw photos or detailed analysis with third parties without your explicit consent, except as required by law. AI models are trained on aggregate, anonymized data to respect individual privacy.

6. Location Data

BLT collects GPS and location data for time & attendance tracking and jobsite geofencing. Location data is collected only when:

• Location services are enabled on your device
• You have granted BLT permission to access location data
• You are actively using time tracking or clocking in/out features

How Location Data Is Used

• Geofencing: Automated time clock-in/clock-out when entering/exiting jobsite boundaries
• Attendance Verification: Confirming crew presence on active projects
• Project Tracking: Recording project locations and work site data
• Analytics: Understanding time spent on different jobsites

Location Data Control

You can disable location permissions at any time through your device settings. If you disable location access, certain features (such as automated geofencing) may not function properly. Location data is retained as long as your account is active and is deleted upon account termination as described in Section 10.

7. Cookies and Tracking

BLT uses cookies, web beacons, pixels, and similar technologies to enhance your experience, remember preferences, and analyze usage patterns.

Types of Cookies

• Essential Cookies: Required for authentication, security, and core platform functionality
• Performance Cookies: Track usage patterns to improve platform performance
• Analytics Cookies: Measure engagement and understand how users interact with features
• Marketing Cookies: Enable targeted advertising and track conversion (with consent)

Managing Cookies

You can control cookie preferences through your browser settings. However, disabling certain cookies may limit platform functionality. Most browsers allow you to refuse cookies or alert you when cookies are being sent.

8. Third-Party Services

BLT uses third-party services that may collect, use, and process information on our behalf:

Third-Party Providers

• Analytics Providers: Google Analytics and similar tools to track usage and engagement
• Payment Processors: Stripe, PayPal, and other secure payment handlers (PCI compliant)
• SMS Provider: Twilio for text message delivery
• Cloud Infrastructure: AWS and similar providers for data storage and processing
• AI and ML Services: Third-party AI services for advanced image analysis and processing
• Customer Support: Help desk and support platforms for managing inquiries

These third-party services have their own privacy policies. BLT is not responsible for their practices, and we encourage you to review their privacy policies independently.

9. Data Sharing and Disclosure

BLT does not sell personal information. However, we may share information in the following circumstances:

When We Share Data

• Service Providers: With vendors and contractors who assist in providing our Service
• Team Members and Administrators: Account administrators can access team member data, photos, and time tracking information
• Legal Requirements: When required by law, regulation, court order, or legal process
• Business Transfer: In the event of merger, acquisition, or sale of assets
• With Your Consent: When you explicitly authorize us to share your information
• Public Data: Project photos and insights you choose to share publicly or with specific teams

No Third-Party Marketing Sharing

We do not share your phone number, email address, or personal information with third parties for their independent marketing purposes without your explicit consent.

10. Data Retention and Deletion

Data Retention Policies

BLT retains your personal information for as long as necessary to provide our Service and fulfill the purposes outlined in this Privacy Policy. Retention periods vary by data type:

• Account Information: Retained while your account is active and for 30 days after account deletion
• Payment Information: Retained for billing and legal compliance (typically 7 years for tax purposes)
• Jobsite Photos and Media: Retained indefinitely unless you delete them or close your account
• Location Data: Retained for 90 days; older data is automatically anonymized
• Usage and Analytics Data: Retained for up to 12 months
• Support Communications: Retained for 2 years for dispute resolution and service improvement

Account Deletion

You can request deletion of your account and associated personal data at any time. Upon deletion request:

• Your account will be deactivated immediately
• Personal information (name, email, phone number, payment details) will be deleted within 30 days
• Jobsite photos can be downloaded before deletion or will be permanently deleted upon account termination
• We will retain anonymized usage data for analytics and legal compliance
• Some data may be retained if required by law or for legitimate business purposes (e.g., tax records)

To request account deletion, contact us at support@getblt.ai and include "Account Deletion Request" in the subject line.

11. Your Privacy Rights

CCPA Rights (California Residents)

If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA):

• Right to Know: You can request what personal information BLT collects, uses, and shares
• Right to Delete: You can request deletion of personal information collected from you
• Right to Opt-Out: You can opt out of the sale of your personal information (BLT does not sell data)
• Right to Non-Discrimination: We will not discriminate against you for exercising your CCPA rights

GDPR Rights (European Residents)

If you are located in the European Union, United Kingdom, or other GDPR-regulated territories, you have:

• Right to Access: Request a copy of your personal data
• Right to Rectification: Correct inaccurate or incomplete information
• Right to Erasure: Request deletion of your data ("Right to be Forgotten")
• Right to Restrict Processing: Limit how we use your information
• Right to Data Portability: Receive your data in a structured, portable format
• Right to Object: Opt out of processing for marketing or analytics
• Rights Related to Automated Decision-Making: Opt out of purely automated decisions affecting you

How to Exercise Your Rights

To exercise any of these rights, contact us at support@getblt.ai with details of your request. Include "Privacy Rights Request" in the subject line. We will verify your identity and respond within 30 days (or as required by law). If you are in the EU, you also have the right to lodge a complaint with your data protection authority.

12. Children's Privacy

BLT is not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected information from a child under 13 without parental consent, we will delete such information immediately. For users under 18, parental or legal guardian consent is required to use BLT.

13. Security

BLT implements industry-standard security measures to protect your personal information, including:

• End-to-end encryption for sensitive data in transit (SSL/TLS)
• Encryption at rest for stored personal information
• Regular security audits and penetration testing
• Access controls and multi-factor authentication
• Secure credential management and password hashing
• Employee training and strict confidentiality agreements

No Guarantee of Security: While we implement strong security practices, no system is 100% secure. We cannot guarantee absolute security of your information. You use BLT at your own risk, and you are responsible for maintaining the confidentiality of your password and account credentials.

14. Changes to This Privacy Policy

BLT may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of material changes by:

• Updating the "Effective Date" at the top of this policy
• Sending an email notification to your registered email address
• Displaying a prominent notice on our website

Your continued use of BLT after changes become effective constitutes your acceptance of the updated Privacy Policy. We encourage you to review this policy periodically to stay informed about how we protect your information.

15. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

We will respond to legitimate requests within 30 days. If you are dissatisfied with our response, you may have the right to lodge a complaint with your local data protection authority (for GDPR) or the California Attorney General (for CCPA).