Terms of Service

1. Acceptance of Terms

By accessing, viewing, or using the BLT platform, website, mobile applications, and related services (collectively, the "Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use BLT.

You represent and warrant that you are at least 18 years of age and have the legal capacity to enter into this agreement. If you are using BLT on behalf of a company or organization, you represent and warrant that you have the authority to bind that entity to these Terms.

We reserve the right to modify these Terms at any time. Your continued use of BLT after any such modifications constitutes your acceptance of the updated Terms. We will notify you of material changes via email or prominent notice on the Service.

2. Description of Service

BLT is a comprehensive construction project management platform designed to streamline project coordination, budget tracking, and team communication. The Service includes:

• Project Management: Planning, scheduling, and timeline management for construction projects
• Photo Documentation: Secure photo capture, organization, and storage for jobsite documentation
• AI-Powered Analysis: Automated photo analysis, progress tracking, and insights
• Budget Management: Expense tracking, receipt management, budget intelligence, and financial reporting
• Team Collaboration: Crew portal, messaging, notifications, and task assignment
• Integrations: Connection with third-party services and construction tools

BLT offers both free and paid subscription tiers with varying features and capabilities.

3. Account Registration and Security

To use BLT, you must create an account by providing accurate, current, and complete information. You are responsible for maintaining the confidentiality of your account credentials and password.

You agree to:

• Provide accurate and truthful information during registration
• Maintain the security of your account and promptly notify us of unauthorized access
• Be responsible for all activities that occur under your account
• Use only one account per individual user (unless you have explicit permission from BLT)

BLT is not liable for any loss or damage resulting from your failure to maintain account security or unauthorized use of your account.

4. Subscription, Billing, and Payment

Subscription Plans

BLT offers both free and paid subscription tiers. The features, limitations, and pricing for each plan are displayed on our Pricing page.

Billing and Auto-Renewal

When you subscribe to a paid plan, you authorize BLT to charge your selected payment method (credit card, Apple ID, or other authorized method) on a recurring basis according to your selected subscription term. Billing occurs on the anniversary of your subscription start date unless you change your plan or cancel.

You agree that BLT may use a third-party payment processor to collect payments. All payment information is processed securely in accordance with our Privacy Policy.

Cancellation and Refunds

You may cancel your subscription at any time through your account settings or by contacting support@getblt.ai. Upon cancellation, you will retain access to the Service through the end of your current billing period. No refunds are provided for partial months or unused portions of a subscription.

Price Changes

BLT reserves the right to change subscription pricing with at least 30 days' notice. Continued use of the Service after the notice period constitutes acceptance of the new pricing.

Apple In-App Purchases

If you subscribe to BLT through Apple's App Store, the following additional terms apply:

• Subscriptions may be managed through your Apple account settings
• Apple will be your billing entity for in-app purchases and subscriptions
• Refund requests must be submitted to Apple in accordance with their policies
• Your Apple ID may not be transferred to other users
• Family Sharing on iOS is subject to Apple's family plan guidelines

5. SMS/Text Messaging Terms

Consent to Receive Messages

By providing your mobile phone number to BLT or opting in to SMS notifications, you consent to receive text messages from BLT and our service providers. This includes transactional messages (account notifications, updates, alerts) and promotional messages.

Message Frequency

The frequency of text messages will depend on your account activity and notification settings. You may receive multiple messages per day based on project activity and preferences you set in your account.

Opt-Out Mechanisms

To opt out of SMS messages:

• Reply "STOP" to any text message to unsubscribe from all BLT text messages
• Reply "HELP" to any text message for additional information
• Adjust notification settings in your BLT account dashboard
• Contact support@getblt.ai to request removal

After sending STOP, you will receive a confirmation text message, and you will be unsubscribed from future SMS communications.

Message and Data Rates

Standard message and data rates from your wireless carrier will apply to all SMS communications. BLT is not responsible for these carrier charges. Check with your mobile carrier for details regarding your plan's text and data allowances.

Carrier Liability Disclaimer

BLT uses third-party service providers (including Twilio) to deliver SMS messages. Carriers are not liable for delayed, non-delivered, or misdirected text messages. BLT is not responsible for:

• Delivery delays or failures of text messages
• Network outages or service interruptions
• Lost or corrupted message content
• Issues related to your device or carrier service

Privacy and Data Protection

Your mobile phone number and SMS communications are treated as confidential information in accordance with our Privacy Policy. We do not share your mobile information with third parties for promotional purposes without your explicit consent.

6. Apple App Store Compliance

Account Termination

BLT may terminate your account for violations of these Terms, applicable laws, or our policies. Upon termination, your access to the Service will be revoked immediately.

Account Deletion

You have the right to request deletion of your BLT account at any time. To request account deletion, contact support@getblt.ai with your account details. Upon deletion, your personal data will be removed in accordance with our Privacy Policy.

In-App Purchases and Subscriptions

For purchases made through the Apple App Store:

• Apple handles billing and account management
• Subscription changes take effect at the next billing cycle
• Refund requests must follow Apple's refund policies
• Continued use after a free trial period constitutes acceptance of charges

Content Guidelines

All content uploaded to BLT (including photos, project data, and communications) must comply with Apple's App Store guidelines and these Terms. Prohibited content includes:

• Illegal or unlawful material
• Offensive, harassing, or defamatory content
• Sexually explicit or inappropriate material
• Confidential or proprietary information without authorization
• Content that violates third-party intellectual property rights

7. Acceptable Use Policy

You agree not to use BLT in any manner that:

• Violates any applicable laws, regulations, or these Terms
• Infringes upon any third-party intellectual property rights
• Harasses, threatens, defames, or abuses any individual or organization
• Transmits viruses, malware, or any code intended to disrupt the Service
• Attempts to gain unauthorized access to BLT systems or user accounts
• Misuses AI features to generate false or misleading construction documentation
• Uses the Service for non-construction-related purposes (in violation of your subscription tier)
• Reverse-engineers, decompiles, or attempts to discover the source code
• Resells, distributes, or transfers access to BLT to unauthorized parties

Construction-Specific Acceptable Use

When using BLT for jobsite photo documentation and AI analysis:

• Photos must be authentic, unaltered, and accurately represent project conditions
• Do not use AI analysis results as a substitute for professional engineering inspections or certifications
• Respect privacy and safety protocols when photographing jobsites, workers, and materials
• Obtain necessary permissions before uploading photos that include other individuals
• Do not use BLT to document work performed by unlicensed or unqualified contractors in violation of local regulations

BLT reserves the right to suspend or terminate accounts that violate this policy.

8. User Content and Ownership

Your Ownership

You retain all ownership rights to any content you create, upload, or store in BLT, including photos, project data, budgets, and communications. This content is referred to as "User Content."

License to BLT

By uploading or storing User Content in BLT, you grant BLT a non-exclusive, worldwide, royalty-free license to:

• Process, analyze, and index your photos and data
• Store and back up your content for service continuity and security
• Display your content within the Service for authorized users
• Use AI tools to analyze photos and generate insights
• Generate aggregate, anonymized analytics and insights

User Responsibility

You are responsible for ensuring that all User Content you upload complies with these Terms, applicable laws, and does not infringe upon third-party rights. BLT is not responsible for the legality or accuracy of your User Content.

Removal of Content

You may delete your User Content at any time. Upon deletion from your active account, BLT will remove the content from the Service. However, backup copies may be retained for a limited period in accordance with our data retention policies.

9. AI Features and Limitations

AI Photo Analysis

BLT uses artificial intelligence to analyze construction photos and provide insights including:

• Progress assessment and project tracking
• Potential issues or anomalies identification
• Safety observations and warnings
• Material and resource tracking

AI Limitations and Disclaimers

You acknowledge and agree that:

• AI is not infallible: AI analysis may contain errors, omissions, or misidentifications
• Not a professional inspection: AI analysis does not replace licensed engineer inspections, code compliance reviews, or professional certifications
• Photographic limitations: AI analysis is limited to what is visible in provided photos and may miss issues that require hands-on inspection
• No liability for AI accuracy: BLT is not liable for errors or inaccuracies in AI-generated analysis
• Do not rely solely on AI: You should always verify AI insights with qualified professionals before making construction decisions
• Contextual limitations: AI may not understand project-specific context, specifications, or changes

Construction Decision Disclaimer

CRITICAL: Do not make construction decisions, site remediation orders, or liability determinations based solely on BLT AI analysis. Always consult with qualified professionals including licensed engineers, inspectors, and contractors. The AI is a tool to flag potential areas of attention, not a definitive assessment of safety, code compliance, or construction quality.

10. Intellectual Property Rights

BLT Ownership

BLT and all of its contents, features, and functionality—including but not limited to all information, software, text, displays, images, video, and audio—are owned by BLT, its licensors, or other providers of such material and are protected by United States and international copyright, trademark, and other intellectual property laws.

BLT Trademarks

The BLT name, logo, and all related marks are trademarks of BLT. You may not use these trademarks without explicit written permission from BLT.

Limited License

Subject to these Terms, BLT grants you a limited, non-exclusive, non-transferable license to access and use the Service for its intended construction project management purposes. This license does not include the right to:

• Modify or adapt the Service
• Create derivative works
• Reverse engineer or decompile
• Remove or obscure any copyright or proprietary notices
• Rent, lease, or lend the Service

11. Privacy

Your use of BLT is governed by our Privacy Policy, which is incorporated herein by reference. The Privacy Policy describes how we collect, use, process, and protect your personal information and data.

By accepting these Terms, you also consent to the data processing practices described in our Privacy Policy, including the use of cookies and analytics tools.

12. Third-Party Services and Integrations

BLT integrates with and relies on third-party services including:

• Payment processors: For handling subscription and in-app purchase payments
• SMS provider (Twilio): For text message delivery and notifications
• Cloud storage and hosting: For data storage and backup
• Third-party integrations: Construction software, accounting tools, and other business applications

These third parties are subject to their own terms of service and privacy policies. BLT is not responsible for the practices, policies, or actions of third-party providers. Your use of third-party services through BLT is at your own risk and subject to their terms.

13. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND.

BLT DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO:

• Warranties of merchantability or fitness for a particular purpose
• Warranties of non-infringement or absence of defects
• Warranties regarding accuracy, reliability, or completeness of data
• Warranties that the Service will be uninterrupted or error-free

Construction Data Disclaimer

BLT does not guarantee the accuracy, completeness, or suitability of any construction data, analysis, or insights. Construction projects involve inherent risks and complexities that may not be fully captured in photos, data, or AI analysis. You are solely responsible for verifying all information and consulting with qualified professionals before making construction decisions.

AI analysis, budget estimates, and project timelines are provided for informational purposes only and should not be relied upon as definitive or professional analysis.

14. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, IN NO EVENT SHALL BLT BE LIABLE FOR:

• Any indirect, incidental, special, consequential, or punitive damages
• Loss of profits, revenue, data, or business opportunities
• Loss of use or enjoyment of the Service
• Personal injury or property damage resulting from Service use
• Construction defects, safety failures, or code violations
• Inaccurate AI analysis or incorrect construction recommendations

IN NO EVENT SHALL BLT'S TOTAL LIABILITY EXCEED THE AMOUNT YOU HAVE PAID TO BLT IN THE 12 MONTHS PRECEDING THE CLAIM, OR $100, WHICHEVER IS GREATER.

Some jurisdictions do not allow the limitation of liability in certain circumstances, so some of these limitations may not apply to you.

15. Indemnification

You agree to indemnify, defend, and hold harmless BLT and its officers, directors, employees, agents, and successors from and against any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising from or relating to:

• Your use of the Service in violation of these Terms
• Your violation of any applicable laws or regulations
• Your User Content and its accuracy or legality
• Your infringement of third-party intellectual property rights
• Your construction decisions made based on BLT data or AI analysis
• Accidents, injuries, or damages on jobsites where you used BLT
• Any third-party claims arising from your use of the Service

16. Termination

Termination by You

You may terminate your BLT account at any time by:

• Deleting your account through account settings
• Contacting support@getblt.ai with a termination request

Termination by BLT

BLT may terminate or suspend your account immediately, without notice, if you:

• Violate any provision of these Terms
• Engage in illegal or fraudulent activity
• Harass other users or violate our community standards
• Breach security or attempt unauthorized access
• Violate intellectual property or applicable laws

Effects of Termination

Upon termination:

• Your right to use the Service ceases immediately
• Your account data will be retained per our data retention policy
• You may request deletion of your data in accordance with applicable laws
• Sections of these Terms that by their nature should survive termination will remain in effect

Data Retention After Termination

After account termination or deletion, BLT may retain certain data for legal compliance, fraud prevention, and legitimate business purposes for a limited period. You have the right to request deletion of your personal data as described in our Privacy Policy.

17. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, without regard to its conflict of law provisions.

You agree that the exclusive jurisdiction for any legal proceedings arising from or related to these Terms or your use of BLT shall be the state and federal courts located in Delaware, and you consent to the personal jurisdiction of such courts.

18. Dispute Resolution and Arbitration

Informal Resolution

Before initiating formal legal proceedings, you and BLT agree to attempt to resolve any dispute informally. Contact support@getblt.ai with a detailed description of your dispute, and we will attempt to resolve the matter within 30 days.

Binding Arbitration

If the dispute cannot be resolved informally, you and BLT agree to submit the dispute to binding arbitration administered by the American Arbitration Association (AAA) under its Commercial Arbitration Rules. The arbitration shall be conducted in Wilmington, Delaware.

Each party shall bear its own costs and attorney's fees, unless the arbitrator determines otherwise. The arbitrator's decision shall be final and binding and may be enforced in any court of competent jurisdiction.

Class Action Waiver

YOU AGREE THAT ANY PROCEEDING SHALL BE CONDUCTED ON AN INDIVIDUAL BASIS, NOT AS A CLASS ACTION, CLASS PROCEEDING, OR REPRESENTATIVE ACTION. You may not consolidate your dispute with other parties' disputes, and you waive the right to pursue claims on a class-wide basis.

19. Changes to These Terms

BLT may update these Terms from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of material changes by email or by posting the updated Terms on this page with an updated effective date.

Your continued use of BLT following notice of changes constitutes your acceptance of the updated Terms. If you do not agree to the updated Terms, you must stop using BLT and may terminate your account.

20. Contact Information

If you have questions about these Terms, your account, or the Service, please contact:

BLT Support
Email: support@getblt.ai
Website: getblt.ai

We will respond to your inquiry within 5 business days.

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Last updated: April 10, 2026. These Terms of Service are subject to change at any time. For the most current version, please visit getblt.ai/terms.